Privacy Policy
Last updated: January 16, 2025
1. Introduction
Latbridge ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our real estate platform and services.
2. Information We Collect
Personal Information
We collect information you provide directly to us, including:
- Name, email address, and phone number
- Real estate license information and professional credentials
- Property listings and descriptions
- Client information and communication records
- Payment and billing information
- Profile photos and marketing materials
Automatically Collected Information
- Device information and IP addresses
- Browser type and operating system
- Usage patterns and interaction data
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for the following purposes:
- Provide and maintain our platform services
- Process transactions and manage subscriptions
- Enable property listings and client communications
- Generate AI-powered insights and recommendations
- Send important service updates and notifications
- Improve our services and develop new features
- Comply with legal obligations and industry regulations
4. Information Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party vendors who assist in platform operations
- Business Partners: MLS providers, CRM systems, and real estate tools
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers or acquisitions
- Consent: When you explicitly authorize sharing
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
- Encryption of data in transit and at rest
- Regular security audits and assessments
- Access controls and authentication measures
- Secure cloud infrastructure and backups
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content.
Cookie Types:
- Essential Cookies: Required for platform functionality
- Analytics Cookies: Help us understand user behavior
- Preference Cookies: Remember your settings and preferences
You can control cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality.
7. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Receive your data in a portable format
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, please contact us using the information provided below.
8. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Account information is typically retained for three years after account closure, unless legal requirements dictate otherwise.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
11. Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: support@latbridge.com
Support: support@latbridge.com
Address: Latbridge Privacy Team